Many people believe that exceptional leadership is defined by strategic thinking, charisma, or decision-making skills. While these are undoubtedly important qualities, they are not what truly set exceptional leaders apart. The one word that separates great leaders from the rest is character.
Character often doesn’t get the recognition it deserves because it’s not as flashy as other leadership traits. However, character is the key to unlocking true leadership potential. It is a game changer in leadership, influencing how leaders act, treat others, and shape the culture around them.
In my work as an executive leadership coach, I have seen time and time again that character is what defines the best leaders. Yet, many underestimate its value, focusing instead on more visible skills. The truth is, character is what allows leaders to elevate their teams and organizations to new heights. Here are five key ways character makes all the difference in exceptional leadership:
Integrity Builds Trust
Leaders with strong character understand that integrity is the foundation of trust. They keep their word, act ethically, and lead by example. When leaders are honest and consistent in their actions, their teams know they can rely on them. As a result, trust forms the basis of a successful team, and integrity is what makes trust possible. Teams led by individuals with integrity are more cohesive and productive, ultimately achieving greater success.
Authenticity Inspires Loyalty
Many leaders believe that they need to put on a facade to be successful. In reality, authenticity is what inspires loyalty. When leaders show their true selves, including their vulnerabilities, they connect with their teams on a deeper level. People follow those they believe are genuine, and authenticity fosters a culture of openness and support. When leaders are authentic, it encourages team members to be open and honest as well, which strengthens team dynamics and builds loyalty.
Empathy Creates Stronger Connections
Exceptional leaders understand the power of empathy. They take the time to understand the experiences and emotions of those they lead. By doing so, they create an environment where people feel valued and heard. Empathy allows leaders to build stronger relationships, and it helps them guide their teams through difficult situations with understanding and care. Empathetic leadership leads to higher morale, increased team cohesion, and a deeper connection between leaders and their teams.
Courage Drives Tough Decisions
Character-driven leaders do not shy away from tough decisions. They have the courage to make the right choices, even when those choices are unpopular or challenging. This courage demonstrates a commitment to doing what is best for the team and the organization. By prioritizing the greater good, these leaders earn respect and inspire others to be brave in their own roles. Courageous leaders empower their teams to take calculated risks, driving innovation and progress.
Accountability Sets the Standard
Character means taking responsibility for actions and outcomes. Exceptional leaders hold themselves accountable and expect the same from their teams. By owning their mistakes and learning from them, they set a standard of accountability that encourages growth and continuous improvement. This kind of leadership creates a culture where everyone feels responsible for the team’s success. Accountability leads to a culture of trust, where team members feel safe to take risks and innovate without fear of unfair blame.
Exceptional leadership is not just about skills or strategies—it is about character. Many may overlook character because it isn’t always as visible or measurable as other traits, but it is the foundation of true leadership. Leaders who exhibit integrity, authenticity, empathy, courage, and accountability create an environment where trust flourishes, teams thrive, and challenges are met with resilience. Character is the game changer that truly defines exceptional leadership.
Lead From Within: Exceptional Leadership is about who you are when no one is watching. Build character that inspires action, and the results will speak for themselves.
#1 N A T I O N A L B E S T S E L L E R
The Leadership Gap
What Gets Between You and Your Greatness
After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.
Additional Reading you might enjoy:
- Everything You Need to Know about Becoming a Great Leader
- There Is No Significance Without Character
- Why Character Is So Essential In Leadership
- Reputation Matters but Character Leads the Way
- How To Be A Leader When It Doesn’t Come Naturally
- The One Quality Every Leader Needs To Succeed
Of Lolly’s many awards and accolades, Lolly was designated a Top-50 Leadership and Management Expert by Inc. magazine. Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, and Psychology Today, and others. Her newest book, The Leadership Gap: What Gets Between You and Your Greatness has become a national bestseller.