Mistakes happen and sometimes our mistakes can change things permanently.
They might be the truest words ever spoken: Nobody’s perfect but things happen.
We all make mistakes. Most of the time we recover and move on, and learn something on the way if we’re paying attention.
Especially for someone in a position of leadership, though, there are some mistakes that cause lasting harm. And as the computer warning says, “This action cannot be undone.” be aware of the distinction.
Here are some mistakes you can never take back as a leader:
1. A word that’s been said. As a leader, you never want to express a bad mood with bad words. You’ll have many opportunities to change your mood, but hurtful words, once said, can never be taken back. We may worry about leaving an electronic trail with texts and e-mail, but the words we say out loud are in some ways even more permanent.
2. A stone that’s been thrown. It’s easy to judge others, but judgment often has a way of turning on us—and you may someday find yourself equally misunderstood. It’s especially important for those of us in leadership to be extremely mindful. Everything has consequences.
3. Trust that’s been broken. You cannot be a great leader without trust, built on a long steady history of being reliable, dependable and credible. Trust is the power to inspire and influence, the glue that bonds us to each other—and it’s easily broken. Leaders who understand the value of that trust will safeguard it carefully.
4. Time that’s passed. We need time to work, time to eat, time to sleep, time to accomplish all that we need to do. We also need time to know and to understand and to learn and to cultivate great relationships. Time is among the most precious of gifts, and once it’s passed it’s gone forever. Each one of us has 24 hours a day, and no one else can live it for us. It can feel infinite at times, but in truth it’s a limited and nonrenewable resource, so treat it with the care it deserves.
5. An opportunity that’s been missed. If we’re lucky, we get a chance, maybe even more than one, to get the life we want. And few things are worse than the realization that you’ve missed a life-altering opportunity. But don’t waste time grieving—instead, learn to seize the moments as they come.
There will be times we mess up, and some of them will involve things we can’t take back. The trick is to own up to our mistakes and be accountable. That’s how we earn respect and learn to do better next time.
Lead from within: Good people sometimes make bad decisions and take wrong actions; they mess up and let themselves and others down, but that doesn’t make them bad people. We all make mistakes—just don’t make the same ones twice.
N A T I O N A L B E S T S E L L E R
The Leadership Gap: What Gets Between You and Your Greatness
After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.
Additional Reading you might enjoy:
- 12 Successful Leadership Principles That Never Grow Old
- A Leadership Manifesto: A Guide To Greatness
- How to Succeed as A New Leader
- 12 of The Most Common Lies Leaders Tell Themselves
- 4 Proven Reasons Why Intuitive Leaders Make Great Leaders
- The One Quality Every Leader Needs To Succeed
- The Deception Trap of Leadership
Photo Credit: Getty Images
Of Lolly’s many awards and accolades, Lolly was designated a Top-50 Leadership and Management Expert by Inc. magazine. Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, and Psychology Today, and others. Her newest book, The Leadership Gap: What Gets Between You and Your Greatness has become a national bestseller.
Bob Vanourek
03. May, 2016
Another great post, Lolly. Only one minor comment. Let’s not think that trust once broken can never be regained. That would be too horrible to consider. Of course it may take super-human effort and many new deposits in one’s trust account to regain trust after it has been broken, but unlike the other four points you mention, I believe trust can be regained.
Tahir Qureshi
09. May, 2016
Bob,
Trust is like time. Once lost, it is difficult to restore. I had a manager who worked for us in our convenience store, and I trusted him. We had given him keys to the safe. I caught him stealing cartons of cigarettes, and I fired him. Will you ever trust a manager like him or an employee who lies on the timesheet, or an expense report? Never violate the trust of others; Never trust someone who violate your trust. Trust is fragile. Handle it with care. It takes years to build, but it can be shattered in an instant! Trust just like Time, “…once it’s passed (violated) it’s gone forever”. See #4. Never violate someone’s trust.
Tahir Qureshi
09. May, 2016
Trust is like time. Once lost, it is difficult to restore. I had a manager who worked for us in our convenience store, and I trusted him. We had given him keys to the safe. I caught him stealing cartons of cigarettes, and I fired him. Will you ever trust a manager like him or an employee who lies on the timesheet, or an expense report? Never violate the trust of others; Never trust someone who violate your trust. Trust is fragile. Handle it with care. It takes years to build, but it can be shattered in an instant! Trust just like Time, “…once it’s passed (violated) it’s gone forever”. See #4. Never violate someone’s trust.
illahi bux
03. May, 2016
Great points to noticed for leaders , Lolly daskal when ever i read your blog , i feel myself refresh your selection of title and subheading are catchy and knowledgeable . which show me new direction as well . keep it up lolly !
Santosh Kanekar
04. May, 2016
At first glance, I felt “is this article scaring me? Do I need to watch every word I say and watch every action I take, worried that I may make a mistake?”
But, towards the end, I realised your intention: To make us AWARE of our words and actions.
Sometimes, we need to see starkly the consequence of our words and our actions to change our impulsive behavior.
Your article has achieved that. As a leader, one has to be Aware of the impact they are having on people around them. This awareness leads to Emotional Intelligence and being sensitive to others around.
I remember a leader in an organization where I used to work. He was brilliant at his work, very strategic and at the same time, could take plans to execution, full of energy and great at sales. His only foible: his words. He used to be very toxic in his words and none in the team ever wanted to work with him. Eventually, some not so conservative talk at a key stakeholder’s place led to his downfall. I wish he could have read this article earlier.
Keep bringing out these thought provoking articles
Paty Peterson
17. May, 2016
Loved the article. Lolly, thank you for making stop and think.
Robert
23. Jul, 2016
Trust is the foundation we build lasting relationships on. Trust is lost through bad words and by being judgemental. Trust is lost in a minute and built over time. Trust presents opportunities. Trust should be the core of all we do.
CHRISTINE RUKANDA
08. Dec, 2016
Loved the article, without trust one can not do anything.
Hector Ortiz.
08. Jul, 2017
Trust is everything. Oh takes a whole life to build an indisputable reputation, but it may take just a second to lose it. Yes, many times it can be recovered, but it will never be the same… Think before saying, plan before acting and behave before just being.